Terms of Service
Last updated: 26 March 2026
1. Definitions
- DPAkit: the provider of the DPAkit software-as-a-service application.
- Customer: the legal entity or individual who creates an account and uses the service.
- Service: the DPAkit SaaS application for GDPR-compliant vendor management.
- User: an employee or representative of the Customer who has access to the Service.
2. Applicability
These terms of service apply to all agreements between DPAkit and the Customer. Deviating terms only apply if agreed in writing.
3. The Service
DPAkit provides an online platform for managing data processing agreements, vendor certificates and compliance documentation. DPAkit endeavours to keep the Service available, but does not guarantee uninterrupted availability. Planned maintenance will be announced in advance where possible.
4. Account and Access
The Customer is responsible for maintaining secure login credentials and all activities that take place under the account. In the event of suspected unauthorised use, the Customer must immediately notify DPAkit at [email protected].
5. Free Trial
New accounts receive a 14-day free trial. After the trial period, the Customer must activate a paid subscription or access will be restricted.
6. Subscription and Payment
Subscriptions are billed monthly or annually via Mollie B.V. Prices are exclusive of VAT unless otherwise stated. In the event of late payment, DPAkit reserves the right to suspend access to the Service. Annual subscriptions automatically renew unless cancelled in writing at least 30 days before the renewal date.
7. Additional Vendors
Extra vendor capacity beyond the subscription limit is billed at €2 per additional vendor per month.
8. Intellectual Property
All rights to the Service, including software, designs and documentation, are owned by DPAkit. The Customer receives a non-exclusive, non-transferable right to use the Service for the duration of the agreement. Data entered by the Customer remains the property of the Customer.
9. Data Protection and Data Processing Agreement
DPAkit acts as a data processor for the personal data entered by the Customer in the Service. By accepting these terms, the Customer also accepts DPAkit's data processing agreement, available on request at [email protected].
10. Liability
DPAkit's liability is limited to the amount paid by the Customer in the three months prior to the damaging event, with a maximum of €10,000 per year. DPAkit is not liable for indirect damages, loss of profit or consequential damages.
11. Termination
The Customer can cancel the subscription at any time via the settings page. After cancellation, the Service remains available until the end of the current billing period. DPAkit may terminate the agreement with immediate effect in the event of a serious breach of these terms.
12. Changes
DPAkit may amend these terms. Material changes will be announced by email at least 30 days in advance. Continued use after the changes take effect constitutes acceptance.
13. Governing Law and Disputes
This agreement is governed by Dutch law. Disputes shall be submitted to the competent court in Amsterdam.
14. Contact
For questions about these terms: [email protected].